Privacy
Essenza Beauty is committed to providing outstanding beauty-related services and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers. This can include information about how you engage with our services such as device information, IP address and location. If you are purchasing through our online store, we will collect financial information such as credit card number and expiration date.
This Personal Information is obtained in many ways including by email, telephone and via our website www.essenzabeauty.com.au and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you and marketing.
Essenza Beauty uses Stripe to service payments for our products and services. We receive only information used for order fulfillment.
Stripe collects personal information such as your name, email address, post code and payment information to enable payment processing for your purchase. You may access Stripe’s Privacy Policy here. Upon making a purchase via Stripe, you will receive email confirmation to the e-mail address you provide during your purchase.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we are provided with information by third parties (including Google Analytics) through the use of cookies with non-personally identifiable information.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties as noted above; and
- Where required or authorised by law.
We do not sell or rent personal information to marketers or unaffiliated third parties.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Essenza Beauty will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please write to us at:
Essenza Beauty
1/141 Marine Terrace, Geraldton WA 6530
info@essenzabeauty.com.au
